- Phone and laptop repairs done at your workplace in under an hour — no staff time lost to driving, parking, or waiting at a shop.
- Multi-device pricing applies when several devices need work in one visit; travel is shared across the jobs.
- Public liability and professional indemnity insurance in place; certificates available to your facilities team on request.
Office Phone & Laptop Repair Callout
The math on a workplace phone repair is simple. A staff member with a cracked iPhone can either take an hour off work to drive to a repair shop, or have someone come to the office and fix it at their desk in 45 minutes. The repair takes the same amount of time either way. The difference is whether your business pays for the drive.
How office callouts typically work
Three formats, depending on what suits the workplace:
- Single repair at a desk. One staff member, one device. The technician sets up at the desk or a nearby meeting room, completes the repair in 30–60 minutes, and the staff member is back to work without leaving the building.
- Multi-device clinic. An employer arranges a half-day visit and any staff member with a phone problem books a slot. We work through them one after another. Most popular as a quarterly perk for medium-sized teams.
- Lunchtime drop-in. Specifically scheduled for the lunch hour. Quick repairs — screen replacements, battery replacements, port cleans — that fit within a 45-minute window.
What we repair on-site at offices
| Device family | Repairs available | Typical time |
|---|---|---|
| iPhone (all models 7–17) | Screen, battery, charging port, speaker, camera | 15–60 minutes |
| Samsung Galaxy | Screen, battery, charging port | 30–75 minutes |
| Google Pixel | Screen, battery, charging port | 45–90 minutes |
| iPad | Pick up and Return Only | 24 hour |
| MacBook (selected models) | Pick up and return only | 24/48 hours |
| Windows laptop / Chromebook | Screen / Battery Replacements | 1 hours |
Multi-device pricing
When several devices need work in one visit — five iPhones across an office, three MacBook batteries, a couple of cracked Samsungs at the same site — the travel contribution is shared across the jobs. The total quote is meaningfully lower than booking each repair separately.
What facilities and office managers like
- Insurance documents available on request. Public liability and professional indemnity certificates can be sent to your facilities team before the visit.
- Branded ID. James arrives in a branded vehicle, branded clothing, and carries photo ID — visitor sign-in is straightforward.
- Quiet, low-impact work. A repair takes a desk, a power socket, and 30–60 minutes. No mess, no noise, no disruption to neighbouring colleagues.
- Single point of contact. Same technician on every visit — no rotating contractors, no new face each time, no security re-induction.
- One invoice for the whole visit. Itemised by device, payable by company card or 30-day invoice terms.
What staff like
- Repair happens at their own desk — they don’t leave the office.
- Phone is fixed in front of them, not taken away.
- Their data isn’t wiped — apps, accounts, and personal photos all stay exactly where they were.
- The 12-month warranty applies whether the repair was at home, at the office, or in the shop.
- If a personal phone is repaired during a workplace clinic, the staff member pays directly — the company isn’t billed for personal devices unless that’s been pre-agreed.
The areas we cover for office callouts
Market Weighton, Beverley, Pocklington, Brough, South Cave, Howden, Goole, Driffield, York (eastern fringe), and Hull (the western and northern fringe). Industrial estates and business parks across East Yorkshire are standard territory. We’re happy to attend factories, warehouses, and farm offices as well as conventional office buildings — the technician brings everything needed in a single case.
Frequently Asked Questions
Can you repair phones at our office?
Yes. Mend My iPhone offers a workplace callout service across East Yorkshire — phone and laptop repairs performed on-site at your office, factory, or workspace. Most repairs are completed in under an hour at the staff member’s desk or in a quiet meeting room.
Do you offer multi-device discounts for offices?
Yes. When we attend a workplace and there are multiple repairs to carry out in one visit, the travel contribution is shared across the jobs and pricing is favourable. Get in touch with the device list and we’ll quote a single combined price.
Can repairs be done during work hours?
Yes. Most office repairs happen during working hours — lunchtimes are particularly popular as a screen or battery swap can be completed within a 45-minute lunch break. We can also book early-morning or late-afternoon slots if preferred.
Do you repair laptops as well as phones?
Yes. Mend My iPhone repairs MacBooks, Windows laptops, and Chromebooks on-site for common faults including battery replacement, keyboard replacement, screen replacement (where the model permits), and storage upgrades.
Is the on-site office repair the same warranty as a shop repair?
Yes. The 12-month written warranty on parts and labour applies identically to office callouts as to shop repairs. We come back to your workplace if anything ever needs follow-up.
Do you carry liability insurance for office visits?
Yes. Public liability and professional indemnity insurance are in place. Certificates can be provided to your facilities or office manager on request before the visit.
Book an office callout
Email or WhatsApp us a list of devices that need work and your office postcode. We’ll come back with a combined quote and a slot. Most office callouts are scheduled within a week, often sooner for nearby business parks.
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