iphone wont charge

iphone won't charge





Why won’t your iPhone won’t charge.

You plugged your iPhone into the wall or your computer, and your iPhone won’t charge.


If your iPhone won’t charge, there could be an issue with a few things involved with charging your iPhone:
  • The wall adapter.
  • your software/firmware controlling the phone
  • the USB/charging cable.
  • the charging port on your iPhone.
  • the battery.


Hopefully after you’ve read this you’ll save yourself a trip to see us as here’s some ideas for you about what causes iPhone charging problems and show you how to diagnose and fix why your iPhone won’t charge.

When you plug your iPhone into a power source, you’re not hooking it up directly to the battery – you’re hooking it up to a lightning or 30-pin dock connector port, and even that isn’t connected directly to the battery! After power enters your iPhone, it is the logic board in tandem with your iPhone’s software that determines whether or not to charge the battery.

The iPhone is an incredibly complex piece of hardware, and it may seem counterintuitive, but it is the iPhone’s software (and firmware) that decides whether the battery should or should not charge.

If your iPhone won’t charge, replacing the battery inside of your iPhone will most likely have zero effect. If there is a hardware problem that is causing your iPhone battery to not charge, it is much more likely that the problem is with your charging port, not the iPhone battery itself.

How To Fix An iPhone That Won’t Charge

1. Make Sure It’s Not Just A Simple Software Problem:

Do a hard reset by holding the power button and home button together until the the Apple logo comes back on and then let go…this can often cure the problem as to why your iphone won’t charge…in fact it’s what I always tell people over the phone before I would even see them.

2. Check your USB/Charging cable:

Take an especially close look at both ends of your USB cable. Apple’s lightning cable and 30-pin dock connector cables are prone to fraying, especially at the end that connects to your iPhone. If you see visible signs of wear or if it’s not to touch where it connects then this maybe why your iphone won’t charge replace it and make sure you buy an apple certified cable as other cables don’t often work with all devices. You’ll know as a when you plug it in you’ll get a warning saying “this charging cable is not supported by this device” (or something similar!:-) can’t quite remember lol)

This might seem obvious, but try charging your iPhone using a friend’s cable. If your iPhone suddenly springs back to life after you plug it in, you’ve identified the reason why your iPhone won’t charge – a faulty cable.

3. Check your power source:

If you charge it in a particular socket, try a different one. Maybe test your charging device with another person’s compatible phone.

Try a different cable, a different charging port, a different accessory

4. Cleaning out the charging port on your iPhone:

Take a close look inside the bottom of your iPhone using a torch. If you see any debris in there, it might be preventing the lightning or dock connector cable from making a solid connection to your iPhone and this maybe why your iphone won’t charge; There are lots of little pins down there, and it only takes one obscured pin to prevent your iPhone from charging.

If you think there’s anything in there, use a fine pair of tweezers or a toothpick, something like that to scratch around a little an dislodge anything. Tapping your phone gently on a surface can help loosen it now you’ve scratched around and help it out. 

A very common reason for an iPhone that won’t charge is liquid damage to the charging port. Liquid damage can short out the connections in the charging port of your iPhone and all sorts of iPhone charging problems. Even if you’ve dried out the port and brushed out the gunk, sometimes the damage has already been done.

If you need to fix your iPhone today you can call us on 07934 062949 and we’ll do our best to come and see you and fix it. Or you can book an appointment via our contact us page or email us at info@mendmyiphone.co.uk if you’s prefer.

Prices vary depending on iPhone model but are all listed on our site.

Hope this article has helped save you time and money. After all there’s no point us repairing something that doesn’t need repairing.