Return & Exchange Policy
If orders are placed before 3pm we will ship the same day using Royal Mail
Free Shipping will be sent by recorded delivery and Paid for Shipping will be sent via Special Delivery for next day delivery.
Everything we ship will be well packaged and tracked. Some devices we will send via DPD and you'll get a notification.
In all cases we will update you with tracking info.
Our Policy is straightforward as we like things to be simple. If you don't like something we've sold you. As long as you return it to us within 14 days in it's original condition we will refund you.
Phones/Computers/Tablets - must be in the same condition. We will not refund if there is accidental/water damage. If it's just screen damage we will refund less our retail cost of a screen repair.
Accessories - as long as they are returned unopened we will refund in full.
Phones/Tablets/Computers : are covered for 12 months in full and if we can't repair we will replace with a like for like device. We won't argue. This excludes accidental damage and water damage. obvs.
Accessories: are covered for a 6 month period and exclude damage. Failure to do their job is covered and we will replace or refund.