Reviews

What people say about us

We say shit the way it is, we tell you straight and we do honest repairs. Some people don’t like it but that’s just how they see the world. This is how our customers see us. Jen (the dog) get’s mentioned more than me ! lol

The common themes in our 10 years of Reviews

I gave Ai the job of scraping data off our Google, Trustindex, Yell, Facebook and Trustpilot reviews sites and tell us the 10 common themes witin our reviews and here they are as Chatgpt output it as a listicle.

Yes — based on the review data I could access for Mend My iPhone, Market Weighton, here are 10 fact-based reasons people say they use you, built from the strongest repeated themes across your public review profile and review aggregators.

The broad picture is very strong: your business is shown with 4.9/5 from over 226 Google reviews on Yorkshire.com’s business listing summary, 4.9 stars from over 396 reviews on Trustindex’s Google review widget, and 5.0 from 82 reviews on Yell.

If you don’t to read all the fluffy stuff it’s this in a nutshell :

Fast turnaround times Friendly, helpful service Repairs people trust Clear advice and honest diagnosis Great value for money Skilled fault finding Customers come back again and again Help with phones, tablets and laptops Reliable service that does what it says Highly recommended by local customers

10 reasons people say they use Mend My iPhone

1. You fix things quickly.
Speed is one of the clearest repeated themes. Reviews mention repairs being done within the hour, within 24 hours, or the following day, and your Yell listing also says many repairs are done in less than 30 minutes generally.

2. You are friendly and approachable.
Customers repeatedly describe the service as friendly, helpful, and easy to deal with. That shows up in the review snippets on your own site and Trustindex, and Yell highlights a friendly atmosphere as one of your business strengths.

3. People trust you.
“Trustworthy” is a recurring theme in the review snippets, and Yorkshire.com’s summary of your Google reviews explicitly says you are consistently praised for skilled and trustworthy service.

4. You explain problems clearly.
Customers value understanding what is wrong and what needs doing. One Trustindex review specifically says James was great at communicating what the problem was, which points to a wider theme of clear diagnosis and explanation.

5. You offer good value for money.
Price and value come up repeatedly. Review snippets mention low cost and value for money, suggesting people use you not just because you repair devices, but because they feel the service is worth what they pay.

6. You solve problems properly, not just superficially.
The reviews and business copy both lean toward thorough, competent repair rather than quick guesswork. Yorkshire.com summarises your Google feedback around skilled work and efficient problem-solving, and your Yell listing stresses thoroughness even when a repair needs longer.

7. People come back to you over the years.
There is clear evidence of repeat custom and loyalty. Trustpilot includes a review saying the customer had been coming to you for years for both purchases and repairs, and Trustindex also includes a reply referencing a customer being loyal over the years.

8. You handle more than just iPhones.
Customers use you for a broader range of devices and issues, including laptops. Review snippets mention laptop battery work, while your listings describe repairs for phones, tablets, laptops and MacBooks. That wider capability is a real reason people choose you.

9. You are reliable and do what you say you will do.
One review on your site says James does exactly what he says he will do, and the general review pattern supports reliability as a major reason people choose you. When customers repeatedly recommend a local repair business, reliability is usually doing a lot of the work.

10. You are highly recommended locally.
This is the overall takeaway from the volume and consistency of the ratings. Your profile shows extremely high average scores across multiple platforms, with almost entirely positive review distributions on Yell and strong Google-based summaries elsewhere. That level of public recommendation is itself one of the main reasons people use you.